Welcome to the Kansas Health Foundation website!

We are working to enable language changes across our entire site for our community. For now, this feature is available on this page!

First Impressions Manager (Front Desk & Visitor Experience)

Details

Location: Wichita, Kansas

Organization: Kansas Health Foundation

Reports to: Chief Operating Officer

Status: Full-Time – In-Person – Non-Exempt

Starting Salary Range: $20-$23 per hour

Application Deadline: June 18, 2025

About the Kansas Health Foundation

The Kansas Health Foundation (KHF) is an innovative, mission-driven foundation based in Wichita, Kansas. Through bold ideas, collaborative partnerships, and strategic investments, we are transforming lives and communities to empower Kansas to lead the nation in health.

Position Overview

The First Impressions Manager is the welcoming face and voice of the Kansas Health Foundation. This individual ensures that every in-person or phone interaction reflects our values of hospitality, professionalism, and community care. Ideal candidates are personable, dependable, and energized by working in a mission-driven, people-first environment. The right candidate will thrive in this role—not just perform it.

Key Responsibilities

Visitor Experience and Hospitality

  • Warmly greet and assist all guests, partners, and vendors.
  • Offer engaging, succinct overviews of KHF’s mission using digital displays or printed materials.
  • Assist in setting up and organizing KHF-hosted events, ensuring a welcoming and well-coordinated experience.
  • Ensure front office and public spaces are clean, branded, and welcoming.

Operations and Communication

  • Manage incoming calls with accuracy and warmth, route inquiries appropriately.
  • Respond to basic questions about KHF’s mission, initiatives, and public events.
  • Maintain up-to-date contact records in the CRM (Salesforce, Attio or similar experience is a plus).
  • Provide light administrative support to various departments, as needed.

Team Culture and Collaboration

  • Contribute to a high-energy, respectful, and purpose-driven workplace.
  • Actively participate in meetings, events, and cross-departmental activities.

Qualifications and Attributes

  • Friendly and professional demeanor with strong interpersonal skills.
  • Highly reliable, detail-oriented, and organized.
  • Prior experience in customer service or front-facing administrative roles preferred.
  • Comfortable using multi-line phone systems, CRM platforms, and general office software.
  • Deep appreciation for the mission and values of the Kansas Health Foundation.
  • Team-oriented mindset; thrives in a collaborative and supportive environment.

What We Offer

  • A supportive and purpose-driven workplace culture.
  • Competitive compensation and unparalleled benefits package.
  • Opportunities for learning and professional development.
  • The chance to be part of an organization making meaningful change across Kansas.

To Apply

To apply, submit a cover letter, resume, and references to Wendy Pollman at wpollman@khf.org by June 18, 2025. Please submit documents in PDF format.

Equal Opportunity Employer

The Kansas Health Foundation is an equal opportunity employer. We are committed to building a diverse and inclusive team that reflects the communities we serve. All qualified applicants are encouraged to apply.

###